Tag Archives: Social Media

The New Facebook Algorithm: Posting Smarter

Posted on Wednesday, April 11, 2018 by Kelsey

The landscape of Facebook has undergone major changes in recent months with the rollout of a new algorithm that prioritizes posts from family and friends above those from brands and other pages. This change is part of Facebook’s effort to increase daily usage and engagement among users.

Other new additions include the Facebook Stories feature, which allows users to post temporary photos and videos, as well as Facebook Live, which gives users the ability to stream live video to their followers.

Source: Pixabay

Although posts from pages do not receive the priority they once did, brands still have power to share meaningful content with their Facebook followers.

Research suggests brands are most successful when they post once or twice a day. Why?

It eliminates brand fatigue.

When brands post too often, followers can get tired of seeing their content. By limiting the number of posts, businesses can avoid inundating their followers’ news feeds.

It boosts visibility.

When brands only post once or twice a day, it’s more likely the posts will actually show up on followers’ feeds. When too many posts are made, Facebook’s algorithm chooses which ones to make visible. This means not everything you put out will be seen–and it could very well be the most important updates that go unseen by your audience. (Obviously, advertising on Facebook is key to brands’ visibility as well.)

It prioritizes the best content.

When narrowing down to one or two posts a day, brands must be picky about the content they share. While this might seem daunting at first, it will work out best for the brand in the long run because only the best content will make the cut.

Video and images garner the highest amount of engagement from Facebook users. Source: Buzzsumo

 

 

 

As new features such as live streaming and stories grow across social media platforms, research continues to show that video garners the highest engagement of all content. The appeal of video is its accessibility and authenticity, especially to younger audiences. While video can be challenging to produce, its benefits can be replicated in photos and other content that focus on brand personality and provide value to customers.

The new Facebook terrain may seem like a challenge, but it gives brands the opportunity to develop their content strategy to share the most high-quality, engaging and relevant content with their followers to build and strengthen relationships.

 

Facebook Feed Changes – Don’t Panic Yet

Posted on Thursday, October 26, 2017 by Kate

Facebook Feed Changes – Don’t Panic Yet

You might’ve heard that Facebook is beta testing a news feed that completely eliminates content from brand pages. Then you probably felt a little ill. So do you want the good news or the bad news first?

Bad news? Ok. It is true that Facebook is testing two separate news feeds – one for content from friends and family and one with content from brand pages. The good news is, unless you live or market heavily in Sri Lanka, Bolivia, Slovakia, Serbia, Guatemala or Cambodia, you’re not likely to be affected by these changes. Those are the only six countries currently involved in the testing and Facebook says they have no plans to roll it out globally.

If we head down the rabbit hole of despair a bit further, it’s discouraging to hear that since the test launched in Slovakia, that country’s 60 largest pages are seeing four times fewer interactions. That said, take heart, Facebook is just doing what it always does – trying to optimize and create the best experience for its users.

What about the “Explore Feed?”

So, is the “Explore Feed” unveiled in the U.S. just a pre-cursor for this insanity? Deep breaths. No. Explore is an ad-free news feed made up solely of brand pages content (including brands you don’t follow), but it is not going to be the only place you can see brand posts. It’s merely a warehouse for articles, videos and photos customized for each user based on what Facebook thinks you might find interesting. Just another way to bring you shareable stuff.

The only thing you can be sure of is change

One thing we know for sure – Facebook never stays static for long. Just a few years ago, your brand posts were reaching 17% of your fans organically. On average, that’s down to 2% now. But here at Pilch & Barnet, we’ve been utilizing Facebook ads to improve reach and engagement for years now, so our clients haven’t felt the painful sting of Facebook’s brand-punishing algorithm. In fact, despite Facebook’s best efforts to keep brands down, our clients’ Facebook pages are growing strong.

We can help

Wish your social media accounts were doing better? Let us help. Find out about all the services we offer here.

Link Friday: The Social Media & Hurricane Harvey Edition

Posted on Friday, September 1, 2017 by Kate

Hurricane Harvey is being dubbed the United States’ “First Social Media Storm.” Let’s take a look at the role social media has played in this chapter of history.

  • Facebook users in the path of Harvey were able to mark themselves as “safe” to ease the minds of far-away family members.
  • BuzzFeed worked to compile a list of hoaxes spreading online to warn people of potential scams and fake news.
  • Victims desperately in need of rescue turned to social media when local 911 operations were unavailable.
  • People who had businesses or homes unaffected by the storm used the platforms to offer shelter.
  • Now, pet owners are reuniting with their furry friends thanks to social networking.
  • One of the coolest ways social media helped during the disaster was by raising money. Kudos to Houstan Texans defensive end (and former Badger!) J.J. Watt for kicking off an online fundraiser that has since raised more than $14 million for relief efforts!

The Current State of Social Media Networks

Posted on Thursday, July 27, 2017 by Kate

A recent survey of nearly 6,000 marketers worldwide has yielded some interesting results about the state of social media marketing we want to pass along.

In 2017, more of the marketers surveyed are using Facebook, Instagram and Snapchat than they were last year. However, Twitter, LinkedIn and Pinterest use declined 8%, 11% and 10% respectively. That’s not to say those platforms aren’t still important. We firmly believe that any social media network you can regularly maintain well is a beneficial one.

Also of note, marketers continued to overwhelmingly rank Facebook as their most important social media platform and the numbers were even higher among B2C marketers. Facebook remains king of the social networks!

The two top benefits of social media marketing survey takers listed were increased exposure (88% said this) and increased traffic (78% agreed). Improved sales was actually the benefit ranked last at 52%, but to be fair, that’s a pretty tricky conversion to measure for most businesses. So in all likelihood, sales are improving, companies just lack the tools needed to measure it.

As for content, marketers said visual images were the most important type of content they shared. For the future, 75% of them planned to increase their use of videos and 61% said they wanted to incorporate more live video. Consequently, video was also the number one content form those surveyed said they wanted to learn more about. Virtual reality and 360-degree video came in close behind.

Pilch & Barnet has been encouraging our clients to increase their use of video for years now, ahead of the current trend. Want to stay a step above your competition? Let Pilch & Barnet help!

Link Friday: The 2017 March Madness Edition

Posted on Friday, March 17, 2017 by Kate

March Madness is in full swing! Not to brag, but I’m tied for second place in our office pool, based on my expert strategy of picking the higher ranked team to win every single game.

  • Another way to add to the March Madness fun, check out these tournament haikus, for the first 32 games. I’m not sure why this is a thing, but as a fellow writer, I give props for the effort.
  • If you didn’t already take the day off, there’s a good chance you’re trying to watch the games on the down low at work. But if you work at the Pentagon, guys, that’s a big no-no. Because, you know, national security.
  • You could follow along on Twitter too, where thanks to a partnership between the NCAA and Turner Sports, you’ll find some special emoji popping up whenever you use certain tourney-related hashtags.
  • And in case you’re wondering just how many people are feeling the fever, check out these stats: Since the tournament teams were finalized on Selection Sunday, there have been more than 600,000 social media mentions of March Madness (up 300%) and the hashtag #MarchMadness has been used more than 150,000 times!

Social Media Live Streaming

Posted on Friday, March 10, 2017 by Kate

Back in my day (you know, the days when I was a reporter), you needed a big expensive microwave truck and a video camera (the size of a microwave) to go live. Times are much simpler now. All you need is a smart phone and a social network profile. Let’s examine the ways you can take advantage of live broadcasting – for free!

Facebook

Going live here is as simple as starting a status update on a mobile device.  Under the text box, you’ll see a red video camera icon and the words “Go Live.” Press it and you’ll be given the option to type in what your live feed is about and choose your audience. All you have to do then is click the “Go Live” button and 3…2…1…. You’re live!

It’s a good idea to encourage viewers to interact with your video stream. You’ll be able to see their comments on your screen while you’re broadcasting, so keep an eye on any questions that come up and be sure to respond.

When it’s over, be sure to look over the available insights – you can see everything from the number of unique viewers to the total minutes viewed, reactions, comments, shares – it’s all there for you to analyze and improve on for next time.

Twitter

Live streaming on this platform is almost identical to Facebook. Start a Tweet, click the “live” icon, type your description and click “go live.”  When your broadcast is over you’ll be presented with analytics to review including how many viewers, their Twitter names, the time watched per viewer and more.

Instagram

To go live on Instagram, you’ll need to select the “Your story” icon in the top left corner of the screen. From there you’ll click on “Live” and “Start Live Video.”  You’ll see some basic insights before you can opt to exit, but unlike Facebook and Twitter, which give you the option to save your live broadcast, Instagram live streams disappear after they’re done.

So, why live stream?

Videos are the future of marketing. We’ve been telling you this for years. Live streaming is just another facet of that same concept. The great part is, where video production can get pricey quickly, live streaming via social media is free and still provides the behind-the-scenes, inside look at your business or product that consumers crave.

Start small, and experiment. It doesn’t have to be scripted or rehearsed. You’ll see feedback immediately. Once you get a feel for what’s popular, work your way up to longer videos. Remember, the more ways you’re available to your audience, the more likely they are to interact with you – the first step to turning a potential customer into a paying one.

Link Friday: The 2016 Presidential Election Edition

Posted on Thursday, November 3, 2016 by Kate

Nothing demonstrates the power of social media quite like an election – especially the 2016 presidential election.

  • Eight years ago, we were all wowed by Barack Obama’s social media strategy. This time around, social media marketing is a given, but the approach of each candidate is quite different and there are lessons to be learned from each as you create your own strategy.
  • The stand out social network in this election is definitely Twitter. For better or worse, it’s been Trump’s medium of choice and while it sometimes comes back to bite him, there’s a value in its authenticity. But will Twitter live to see 2020?
  • If it seems like this election’s polls are all over the place, it’s because they are. It’s getting harder and harder to get an accurate poll – social media could be the answer.
  • Studies are showing that social media users are more stressed about the election than their less connected counterparts but nearly everyone is in agreement about one thing – they wish it was over already.

Link Friday: The 2016 Back-to-School Edition

Posted on Thursday, August 25, 2016 by Kate

Forget Christmas – for parents across the nation, it’s the most wonderful time of the year! Back-to-school time!

  • It’s estimated that Americans will spend over $75 billion dollars on back-to-school supplies. Before you try to figure out how many #2 pencils that averages out to, that number includes college spending, which is obviously pricier.
  • Most back-to-school shoppers opt to make their final purchases at a brick and mortar store, but a retailer’s online presence during this season is still super important. That’s because most shoppers browse online and compare prices before ever getting in the car.
  • Knowing that, it’s key to have a social media strategy for back-to-school time (just like other key times of the year you can take advantage of). Here are a few ideas to get you started.
  • It turns out that companies aren’t the only ones making use of social media this time of year – teachers are finding innovative ways to incorporate it into their curriculum. Makes sense, really – social media isn’t going away and it’s becoming part of more and more jobs, so learning to use it wisely is key.

Link Friday: The Facebook Live Edition

Posted on Thursday, May 5, 2016 by Kate

First there was Periscope and Meerkat. Now there’s Facebook Live. The real question is, do you need it for your business?

  • Let’s start with a definition. Facebook Live is an easy way to do video streaming without requiring you to commit to yet another app or social network. It can be as easy as clicking one button to make it happen, but you’re going to want to do a little bit more prep work than that. Here are some tips for a successful live broadcast.
  • Building live streaming within Facebook was pretty genius. It’s their way of keeping you suckered in.
  • It’s different from Periscope and Meerkat in that you can control who sees your video and after you’re done streaming, it saves to your timeline, so you can share it or embed it elsewhere.
  • So do you need it? The truth is, video is king right now, and the end is not in sight. So if you want to take advantage of the trend, but don’t have a big production budget, this could be right up your alley. Consider it another weapon in your arsenal. Here are some good ideas to get you started.

Link Friday: The Politics and Social Media Edition

Posted on Friday, February 26, 2016 by Kate

Super Tuesday is right around the corner and that has us taking a closer look at the role of social media in this hotly contested presidential primary race.

  • Political social media, when done well, is incredibly powerful. Democratic candidate Bernie Sanders might not have a super PAC, but he’s got plenty of buzz.
  • Political social media, when done poorly, is incredibly powerful too. Check out these epic social media screw-ups.
  • No matter who you support, there’s no denying that social media has forever changed the way campaigns are run.
  • If you’re a brand, here’s a suggestion for talking about politics online: don’t. Ever. Seriously. We’re not kidding. For your personal social media, tread carefully. Follow these tips.